Tips for Communicating with Someone Who Has Dementia

Maintain a Positive Attitude

People with dementia are often more sensitive to the emotions of those around them and can reflect these feelings. If others appear calm and positive, they’re more likely to feel the same way.

Gain Their Attention First

Before speaking, ensure you have their full attention. Make eye contact, address them by name, and, if they’re seated, sit or kneel to be at eye level. Use nonverbal cues to keep them engaged and reduce background noise to minimize distractions.

Use Slow, Simple Language

Speak slowly, enunciating clearly with short, simple sentences. Repeat your message or question if needed, but allow them time to respond without rushing. Listen carefully for the meaning and emotions behind their words.

Show Respect for Their Feelings

Avoid speaking to them in a condescending manner or as though they were a child. Never ridicule or dismiss their responses. Instead, acknowledge their answers, even if they’re off-topic, to show you’re actively listening and present in the conversation.

Rely on Body Language and Gentle Physical Contact

Communication goes beyond words. Body language, tone of voice, and gentle touch become increasingly important as understanding spoken language may decline. A reassuring touch or a friendly tone can help make them feel secure.

When in Doubt, Smile

If the person with dementia acts in a way that seems confusing or unusual, try to smile rather than get frustrated. A warm smile can lighten the mood and make any situation feel less tense.

Good Communication Skills Can:

• Ease the stress of caregiving
• Strengthen your relationship with your loved one
• Improve your ability to manage challenging behaviors