Category: Testimonials

I cannot praise this organisation highly enough. They have cared for my mother for almost 2 years as she progressed with dementia. Every member of the team showed kindness, respect, humour and genuine care for her. Nothing was too much trouble and they responded so quickly no matter what happened.
I could not have kept my job without this incredible support and the security of knowing how well my mother was being cared for. The organisation is led by kind, caring and dedicated managers and the ethos and values are demonstrated through the calibre and quality of the carers. My mother has been genuinely happy with the relationships she has built and has been able to maintain her sense of humour and enjoy a number of activities that she had lost through loneliness. I am so grateful for all they have done for all of us. Thank you.

Since Amazing Homecare (previously Heritage) have taken over my mother’s care, her general condition and morale has improved massively. They look after her like a much-loved relative rather than a client.
They are setting a new high standard of care that would be extremely hard to match.
In addition, the administrators
deal with any extra requirements that crop up speedily and with good grace. Nothing is too much trouble.
I could write for hours and quite frankly I still wouldn’t be able to praise them highly enough. – If they are not perfect, they are as near as it is possible to be.
A heartfelt thanks to the whole team.

I have used this agency a few times now for my mother who has suffered a stroke and also has anxiety. I have used them to escort her to the hospital for appointments. When Mum went to her talking therapy session for the first time the carer was able to put her at ease before the session and kindly took
Mum for a cup of tea after the session. The staff are well mannered, friendly, professional and reliable. Mum enjoys their company. This is because the staff engage her in meaningful conversation and have a good sense of humour.
Mum does look forward to them coming and I am able to go to work and concentrate without ever having to worry about the quality of their care.

I would definitely recommend them.